Posted in Art Direction

10 Things Ux Writers Hate to Hear

20 stycznia 2018

· by zrobimyremont

Fake conversations, real situations.

Similar Challenges

Over the years, I?ve been lucky enough to chat with UX writers from a bunch of different companies. Even though we work on completely different products, we face shockingly similar challenges.

Below is my attempt at capturing a few of the challenges we face as UX writers. None of these conversations are real, but they?re all based on real-life situations.

If you?ve ever wondered what it?s like to be a UX writer, here?s a little preview.

1. ?I Just Need One Word?

Designer: ?Hey, I need to come up with a label for this button. Can you help me out??

Writer: ?Sure. What does the button do??

Designer: ?Well, it sends a private message to everyone in the thread who hasn?t replied yet. Then it creates a separate thread with just those people. And that new thread doesn?t show up on their profile.?

Writer: ?Okay. And there?s only room for one word??

Designer: ?Right. I just need one word.?

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2. ?Technical Reasons?

Developer: ?Because of technical reasons, we can?t change the system. You?ll just have to write some UI copy that explains how it works.?

Writer: ?Can we at least show different messages for different scenarios??

Developer: ?Nope, can?t do that either.?

Writer: „Because of technical reasons??

Developer: ?Yep.?

3. ?Punch it up?

CEO: ?Yeah, I?m not really feelin? it. Can you punch it up some more? Add an exclamation point or something.?

Writer: ?But there?s already an exclamation point down here.?

CEO: ?Yeah, just add a few more. It needs more pop. Don?t explain it. Exclaim it!?

4. ?Legal disclaimer?

Product manager: ?Legal says we need to add a disclaimer here. There?s a 0.0005% chance it won?t work as expected.?

Writer: ?But nobody?s gonna read a disclaimer? down there.?

Product manager: ?Yeah, so in case you didn?t hear, Legal says we need to add a disclaimer here. Can you whip something up real quick??